Successful businesses need to rely on other firms and trades in order to keep at the very top level of efficiency – and one Shropshire company is providing a service that many of its rivals would love to copy.
Telford-based Unique Copiers Ltd, based in St Georges, Telford, have more than 20 years experience in the photocopying world and have many clients across the business spectrum.
One of theses clients is a solicitor who has being dealing with the company for almost 25 years.
Gwyneth Owen is a sole practitioner and says it is vitally important to have an efficient and reliable photocopying service in order to carry out the day-to-day work in assisting clients.
“I operate out of Dilwyn, near Hereford, and deal with all aspects of the legal profession. A large part of administration is photocopying and it is vital to have a copier I can rely on,” she said.
“I have been using Unique Copiers since 1993 and have always found them to be excellent. The company keep me abreast of what is going on and advises me when a copier needs replacing.
“During this time I have had four or five copiers, each one upgraded from the last. Unique Copiers change the machines based on advances in technology.
“I love the quality of their backup service. The service engineers are brilliant and are always on hand to help no matter how large or small the problem. It means I have absolute confidence in the service the company provides.
“It is reassuring to know the firm keeps me at the forefront of any changes and ensures that I am always supplied with the best machine for the work I need doing in helping me provide the best service to my clients.
“I get through about 40 copies a day, which equates to about 10,000 a year, so this shows how important a reliable copier is to me. Unique Copiers are committed to providing the best and most appropriate photocopier for me and I have complete trust in their expertise and knowledge.
“As a sole practitioner it is important to be able to leave the servicing and changing of my photocopier to the experts. I use and rely on the copier like someone would rely on using a telephone and I am safe in the knowledge that they have my best interests at heart.”
Adrian Casey, director of Unique Copiers Ltd, said: “We have more than 20 years experience in the photocopying trade and have a range of clients we look after – from the large to the not so large.
“Gwyneth Owen is a sole legal practitioner and is obviously very busy ensuring the best for her clients. Maintaining regular contact, advising her on any upgrade in technology and being on hand to deal with any issues that may arise means she can devote all her energies into what matters most for her, her clients.
“Our experience means we know what is required and when upgrades need to be made in order to maintain the highest level of efficiency.”