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Carers recognised with awards
10 Jul 2017
by Simon Alton

A Shropshire care company has recognised the high quality of work of three of its staff at an awards ceremony.

Bosses at Sentinel Care Services, based in Telford, has named Sally Edwards as its Carer of the Quarter and also highlighted the efforts of Jade Till and Nicola Hilliard for special mentions in coming to their decision.

Sentinel provides care to people within their own homes across Shropshire and Staffordshire and are particularly proud of their Carer of the Quarter accolade because it is made on the recommendation of staff.

Steve Harris, Sentinel’s managing director, said it was important to recognise the hard work of its staff and to highlight their efforts in bringing the highest level of service to customers.

“Sally has been with us for some time and has quickly become a person we can depend upon.

“Nothing is too much trouble for her in caring for her customers and she has always gone above and beyond what is expected of her,” he said.

“She works in an area where a lot is required from the staff in terms of both availability and flexibility and this can be a difficult area to work in due to the small numbers of staff and customers.

“At times we have solely relied on her to provide the care, yet hear no complaints, although she has had reason at times.

“We want to ensure that Sally is fully aware of how highly we regard her as a carer and what an integral part she is of our team.

“I want to take this opportunity to say a huge thank you and hope she realises how valued she is. Congratulations.

“When we were asking for recommendations for the Carer of the Quarter Award, the names of two other carers kept popping up and although ultimately they didn’t win the award, we felt they couldn’t go un-mentioned.

“Jade Till and Nicola Hilliard are relatively new to this company but have excelled in so many ways.

“They have covered work and picked up as many extra shifts as they can, sometimes with advance warning and sometimes last minute.

“They have also gone above and beyond what we expect from a long-standing member of staff, let alone somebody who is learning their new role.

“We have heard nothing but great things about them as carers and colleagues and we are so happy they are a part of our team.

“Sentinel understands that sometimes carers may not feel appreciated enough for what they do for their customers and for us as a company so we hope that in some way we can show them how appreciated they are. Thank you so much to you all.”

If you want to shout about the great work your staff do – get in touch with the team at J&PR.